April showers bring…water infiltration woes. This is the time of year to focus on preventative maintenance that can minimize the potential for water infiltration. There is a grim reality to the value of cost avoidance that proactive maintenance measures provide compared to the high cost and resident dissatisfaction with repair work.
J. Hershey Building Consultants is proud of our success in helping many management companies identify the root cause of water infiltration issues. We also proactively include issue identification in our reserve studies and property assessments. We showcase our superior construction and maintenance understanding in our reporting, hence our “autographed with excellence” slogan.
As always, for all your consulting, design, construction and community association needs please do not hesitate to contact me at 844-543-7743 or jmh@jhersheygroup.com.
Sincerely,
John
John Hershey, AIA, NCARB, LEED AP, RS, CAI Educated Business Partner
“My satisfaction comes from solving complex issues and being the “go to” professional for our Clients’ needs.”
The pictures below are good examples of why advanced construction understanding and a thorough approach to any site visit is a hallmark of J. Hershey Building Consultants and a benefit to our clients.
Water has to flow across a structure, within a structure, and around a structure. The type of brick cladding below is very commonly used. There is an air space between the brick and the wall structure which allows water when it gets in (via cracks, mortar, etc) to flow down and exit via weep holes. In the examples below the water would have moved down to the overhead garage door (left) and the window (right), hit the flashing and wicked out between the lip of the flashing and the brick. Water that found an entrance would have also found an exit. However, in these examples the space between the lip of the flashing and the brick was caulked closed. A common mistake, but one that will trap water in between the brick and the interior wall, leaving the water to find another way out and likely leading to interior wall damage.
Another example is shown below to highlight the need to pay attention not only to the path of water, but to the rate of movement. The garage roof below is likely ponding because there is debris blocking the drain system. Note the tree overhanging the garage, which is an attractive feature, but does mean the roof drain will require more frequent cleaning to ensure water can drain easily. Excessive ponding shortens the useful life of any roof.
Below are examples where we have proactively flagged poor ground waterflow. In the left picture the swale is still intact, collecting water between the houses so it moves away from foundations in that area. However, the garden feature prevents water from flowing out toward front yards. The second picture shows the absence of a swale, and a sideways slope down toward the foundation.
J. Hershey Building Consultants has helped many clients understand their water infiltration issues. We can observe these situations as part of a full Reserve Study or as a separate inspection. Our site visits are followed up by a written report detailing our findings and recommendations for repair.
J. Hershey Building Consultants fully understands the importance of water movement and ground maintenance to presenting an attractive property which stabilizes and even builds property values. Our reserve studies routinely include a thorough inspection of the grounds and exterior beyond residential structures. Many properties now include a retention pond to offset loss of ground to absorb water as a result of building. The perimeter of the retention pond below is not adequately edged to prevent erosion. Over time sediment build up in the pond will require costly dredging. If the shoreline is finished with a stone riprap, the pond will be more attractive and erosion will be prevented, maintaining property value and reducing risk of future costs.
Continuing our examples related to water movement through property, below are examples of storm drain placement. Inspections to ensure water flows well through the property is essential to avoid standing water issues. These storm drains are from left to right; positioned too low, too close to a mulched landscaped bed, and in concrete without adequate control joints. These conditions which will require extra maintenance can easily be avoided. J. Hershey Building Consultants regularly flag opportunities to reduce or avoid maintenance issues in addition to identifying maintenance to plan funds toward.
Below are examples of asphalt in need of attention. Pavement settlement and heaving are issues which contribute to safety and liability concerns. We often assist communities with the engineering documents for pavement repairs which need to consider the resident experience during maintenance, safety, and potential phasing of repair in keeping with the reserve budget.
Contact us today at 844-543-7743 or simply fill out our online Reserve/Transition Study Request Form. With budget season right around the corner, now is the time to complete your Reserve or Transition Study so you have an accurate and detailed funding plan. We perform Reserve and Transition Studies on all sizes of community associations from single family HOAs to high rise condominiums and every residential building type in between!
Fortunately, there were no serious injuries when cars drove into these buildings. The accidents did present unique structural considerations vs the more usual renovation project. J. Hershey Architecture can provide timely analyses and structural designs for the necessary repairs and permitting for your restaurant, home, or townhome.
While we certainly hope these situations remain rare, we offer the expertise and understanding to help clients with atypical structural issues.
Our homes speak to our heads and our hearts. We all need well built, safe places to live but without beauty it is not a home. Our group is proud of delivering excellence on the former. Ultimately residential structures need to be maintained to be safe. As an architect, and an artist, I certainly appreciate how our homes are more complete and enjoyable with beauty. This month, as you walk your properties with the inevitable checklist, consider looking at the overall attractiveness of the building and the site. It matters to the residents.
J. Hershey Building Consultants is often hired to assess the condition of roofs on multi-unit properties. This type of assessment should always include inspection of the spaces under the roof. As you can see from the images below, these roofs were due for replacement. Below are some of the other issues identified:
Inadequate insulation, or the incorrect insulation, not only contributes to costly heat loss but can also enable ice damming which can result in water infiltration. Ice damming also shortens the useful life of a roof. Below left gives an example of an inadequate insulation level.
Roofing projects are a considerable expense for most properties. Many associations want to maximize the useful life of this investment by hiring an objective professional to monitor the quality of the work. J Hershey Building Consultants has worked with many associations to monitor re-roofing and roof repair projects
J. Hershey Building Consultants was hired to conduct a Transition Study for a new condo development. Transition studies are done as the developer is turning over property management to the association and identify existing property issues that the developer should address before considering construction complete. Transition studies help new associations by minimizing premature maintenance costs and maximizing useful life of the property elements.
Below pictures taken by drone show the rooflines of two different building styles in this development. Neat, right?!?
The photo below left shows exposed roof sheathing where the roof ridges intersect. These missing shingles will create water infiltration issues. The photo below right shows one of the damaged shingles found which, if left unnoticed, would have resulted in repair costs not anticipated.
Let’s continue to improve our ability to proactively maintain our properties!
Our easy online Request For Proposal Forms can be accessed at the top right of the JHersheyGroup home page.
You have a completed Reserve Study, now what? An experienced reserve study specialist, working in partnership with community management, can help you and your association prioritize property maintenance needs while respecting current reserve limitations. This team should also not let the association hide from more urgent or more costly property improvement projects. How do you address the more complicated maintenance needs with a quality solution? Some reserve study specialists also provide design and construction administration services. The advantage of this type of specialist is that they have a deeper understanding of construction practices and can not only identify property needs, but help solve them.
Hiring an objective professional to oversee construction can improve the bid process, construction process, and final outcome. A construction administrator keeps all parties working together cohesively, brings their own expertise to monitor construction quality and timelines, stays focused on problem solving and cost management, and serves as point person communicating to the property manager and association. In most cases trade companies are glad to have a single person coordinating across the multiple trade timelines which reduces wait times to get questions answered.
J. Hershey Building Consultants has been hired to oversee the construction of a new clubhouse and outdoor pool. This project offers examples of the benefit of professional construction administration. Below left is the project in process. Below right shows a crack in the newly poured foundation. This crack might have been overlooked but was identified in time for the contractor to repair it before it was covered by finishing.
Above left shows water getting into the building from the roof above. A professional knows this is not a problem because the roofing is not yet complete and will not take up contractor time having this addressed. Above right shows rough (preliminary) electrical installation looking exactly as it should at that stage.
J. Hershey Building Consultants was called to help a community dealing with balcony structural and water damage issues. The first picture shows a balcony with too much distance between corner posts, resulting in a weak front rail that will not withstand much weight.
The middle picture above shows building damage resulting from water flowing toward the building rather than off the sides and front of the balcony. Repairs are designed to address structural and cosmetic water damage and balcony floors that pitch away from building.
J. Hershey Building Consultants conducted a water infiltraton analysis for an underground garage and discovered this had been an ongoing water leak since at least 2019, creating very unhappy residents. As a result, a steel support beam was badly corroded (pictures below) and will require temporary support until it can be reinforced and made safe to support the first floor of the building.
Our analysis identified multiple areas of caulk joints between the building and the sidewalk in need of repair (above left). To test these areas as the potential cause of the leak in the garage below, we ran water on the sidewalk, allowing it to flow into the pavement joints (above center). The picture above right shows the resulting wet wall which also allowed water to run along the steel support beam. Next step is to seal the gap between the building and the sidewalk, and reinforce that steel beam. Note that if this issue had been addressed sooner, the steel beam would not also need repair, and the residents wouldn’t be frustrated.
Let’s continue to improve our ability to proactively maintain our properties!
Our easy online Request For Proposal Forms can be accessed at the top right of the JHersheyGroup home page.
The weather extremes have made for an “interesting” summer, haven’t they? Any weather should remind us to be proactive with our properties. For properties that have been experiencing high heat and drought let’s keep an eye on our foundations and balcony supports. Uneven settlement can happen when the ground dries out and cracks. For properties experiencing heavy rain let’s check and be sure those flat roofs aren’t holding puddles and that the property site is successfully draining. Those challenged with smoke from wildfires should be aware that when windows have to stay closed, AC stays on so let’s make sure AC unit condensation is not creating issues. Like the old saying about the mail deliverer, neither smoke, nor heat, nor rain can stop us from diligently maintaining properties!
J. Hershey Building Consultants regularly conducts transition studies which help negotiate fair expectations for developer completion. A recent transition study found multiple areas of failed or missing landscaping which impact the overall appeal of the property and can add up to significant costs.
Pictures below show examples of trees and shrubs found to be dead, unhealthy, or not adequately supported. With over 1000 planted trees, replacement can be costly.
A transition study highlights those last items to be addressed by a contractor and saves the Association from spending unnecessary dollars.
J. Hershey Building Consultants completed a balcony evaluation for an Association concerned about the state of their balconies. Findings from the study pointed to cost efficiency by fully replacing balconies and stairs instead of doing repairs in pieces which would ultimately have cost more. Below left pic shows the balcony and stair design for over 25 homes. Below right shows one of the balcony floors, clearly weatherworn with a bowed front rail and warped deck boards.
J. Hershey Building Consultants conduct reserve studies on all types of properties and encourage any reserve study to include a review of all bodies of water on the property. Importantly, if a property has water accessible to residents the Association and management company should speak with legal counsel to understand life safety issues any liability to the Association.
Our review of the property below identified sand and sediment along the shorelines, which could ultimately flow into and impact the storage capacity (important for detention and retention ponds) of any body of water.
Let’s continue to improve our ability to proactively maintain our properties!
Thankfully, nobody was injured in this garage fire. J. Hershey Architecture is working with the Association and Property Management to update the original garage plans to provide permit and construction drawings. The bottom right picture shows the fully cleared space ready for new building to begin.
Our easy online Request For Proposal Forms can be accessed at the top right of the JHersheyGroup home page.
For many of us, this part of our calendar finds us planning out what we can or should tackle in the coming year. These planning conversations are better if they are informed by a fairly recent reserve study. Otherwise, a board risks using an outdated needs list or even prioritizing pet projects, whether consciously or not.
This planning task is even harder for a board that is accepting transfer of property management from a developer. The hope is that the property would have little or no obvious needs, but without a transition study the new board is moving forward with fixes that should be funded by the developer and are uninformed on what needs the next 5 – 10 years might hold.
See below for a some examples that may have been avoidable or easier to plan for if these boards had the benefit of a transition study.
***We at J. Hershey Group wish you all health and happiness in 2023!**
J. Hershey Building Consultants recently worked with a property needing balcony assessment and repair. The balconies were not very old and were already rotting. Our evaluation uncovered lack of a transition study, which could have identified issues earlier and saved the board this particular expense. In addition to inferior use of materials, these balconies were not built to code, and importantly had insufficient support for the front rail.
Below left is an example of the “before” balcony showing long stretch of rail needing additional support. These balconies were redesigned to be replaced with improved support and used composite materials. Below right shows a completed balcony example used to get village approval before proceeding.
Above left shows the front center newel post fastened securely to the balcony structure. Above right shows the new composite material and addition of posts at the wall where earlier the sides simply screwed into the building. Happily, this property now has balconies that are safer, to code, and built to last.
J. Hershey Building Consultants regularly work with local municipalities governing building code requirements on behalf of their clients. This helps the board make sure work abides to code and helps the construction company get the approvals they need.
J. Hershey Building Consultants completed a reserve study for a fairly new development located on beautiful wooded land with hills. The site visit revealed what we consider to be inadequate deterrants over high retaining walls in multiple places. If this board had the benefit of a transition study many of these issues would have been identified for the developer to address prior to transitioning management to the board.
The picture below left shows a retaining wall that is already starting to fail, likely due to lack of weep holes to allow water through. Below right shows fencing meant to be a deterrant but the distance between fence posts is too far to prevent the fence from folding over.
Above left picture fencing atop the retaining wall that should span the full length of the wall. Above right is yet another example of fencing used. This fencing needs more post supports or it will simply fold down.
We perform Reserve and Transition Studies on all sizes of community associations from single family HOAs to high rise condominiums and every residential building type in between.
Let’s continue to improve our ability to spot property needs!
Answer: End pillar is separating from main wall, likely a result of inadequate reinforcement. Long/tall brick walls require more structural support. Otherwise, wind or ground movement stresses on the wall will cause separation, which will only get worse over time.
| Now is the time to complete your Reserve or Transition Study so you have an accurate and detailed funding plan to improve or maintain your properties. We perform Reserve and Transition Studies on all sizes of community associations from single family HOAs to high rise condominiums and every residential building type in between. |
There are times when having property reviewed by an objective and expert third party is necessary. Outside expertise protects both sides in property related issues. An expert delivering a direct and unbiased assessment can eliminate future surprises, ensure a board is not taking on (or ignoring) necessary repairs, and even put to bed an ongoing grievance or concern.
This issue of The Blue Print highlights recent projects where J. Hershey Building Consultants have helped community associations by resolving issues, preventing unnecessary spending, or confirming construction quality.
**We at the J. Hershey Group have had the people of Florida very much on our minds. Sending best wishes and positive energy to colleagues and friends impacted by the recent hurricanes. **
This condo board discovered that a second floor unit owner had removed two interior walls without permit or following the prescribed process. J. Hershey Building Consultants was hired to review the work and ensure structural integrity, especially that the roof of the building was still adequately supported. The picture below left shows this unit entry as the top floor of the building. Below right shows the final result of removing the interior walls that had defined the kitchen space.
J. Hershey Building Consultants not only assess structural integrity in cases like these, but understand association by-laws, governing building code requirements, and the typical legal process. This enables us to efficiently move these conversations to pragmatic next steps.
J. Hershey Building Consultants was hired by a single unit owner to analyze a persistent leak in the mechanical closet. This leak had been going for over 15 months and across multiple contractors and many attempts to resolve. The unit entry floor was badly damaged, as well as the ceiling and walls of the mechanical closet. Both the unit owner and the board were frustrated.
The picture below right shows the building, the mechanical closet was leaking on the 4th floor. The unit immediately above showed no water infiltration. Below right you see the damage to the entry floor of the unit.
Above right shows a picture of the unit owner’s attempt to capture water by affixing a funnel to the mechanical room ceiling to catch the drip. Above right shows an active drip on the outside of insulated hose which is part of the mechanical chase. The source of the leak was identified as coming from a leak or hole in the common mechanical chase originating above this unit. The chase bends (see above right) right above this 4th floor mechanical room unit, allowing water to travel down the chase and dripping off the bend. If the chase did not bend the leak would simply follow the lines down to the chase drainage in the basement garage.
J. Hershey Building Consultants have a very strong track record of identifying the genesis of water infiltration, leading to successful resolution. To learn more about water infiltration, listen to a podcast via the link at the bottom of the newsletter. We also offer NCARB approved training on Water Infiltration.
Transition studies should be done whenever property ownership is being transferred from the developer to the association. Detailed findings enable negotiation of repairs/maintenance to be done before full transition, otherwise the association will be responsible for unplanned repairs. In this case a new property was transitioning from builder to community association oversight. Small and large issues were identified which enabled the association to push for improved quality or additional repair work and, importantly, corrected documentation.
The picture below left shows cracking and evidence of water infiltration in the entry sign to this development. Left unchecked, this sign would need constant repair to the stone facade and would not present an indication of ideal quality of the development. Below right picture shows the mailboxes were moved but the concrete slab not repaired.
The picture above left shows the barrier between the playground pea gravel and the landscaping mulch already coming up. These small maintenance issues can add up! Above right shows a retention pond that has no erosion control measures. In addition, this pond highlighted that the site map of the property was incorrect.
J. Hershey Building Consultants’ transition studies provide the nitty gritty detail needed to have a robust transition discussion. Our construction method expertise and perspective on reasonable expectations of quality to deliver full transparency and will help avoid unanticipated maintenance
Let’s continue to improve our ability to spot property needs!
Answer: Life safety hazard. Retaining walls over 30″* should have some form of deterrent to prevent potential of falling over the edge to the sidewalk below. *Minimum wall height depends on governing code.
| Now is the time to complete your Reserve or Transition Study so you have an accurate and detailed funding plan to improve or maintain your properties. We perform Reserve and Transition Studies on all sizes of community associations from single family HOAs to high rise condominiums and every residential building type in between. |
In general, we are seeing actions taken by community associations to protect residents from tragedies such as with the Champlain Towers in Surfside. Recent changes in lending criteria encourage us all to be focused on maintenance needs in the interest of keeping the door open to loans to soften those expenses.
Fannie Mae and Freddie Mac, collectively relied upon by lenders to purchase or guarantee their loans, have updated the standards that must be met to secure a loan. Buildings with deferred maintenance will likely be ineligible to borrow the money to fix their problems and will have to rely on special assessments. This also means that board members “kicking the can” and choosing to avoid structural evaluations or reserve studies which would make transparent the bigger maintenance needs of the property are potentially setting future owners up for an unpleasant, or even impossible, special assessment experience.
I’ve always advocated for Community managers to have bigger roles in board decisions and the training to do so. There is a bias with board members, especially when they know decisions increase their own assessments and don’t perceive their own “renter” mentality. We encourage Association Managers to be more vocal in highlighting the risk to losing the option of a loan to ease the cost of bigger maintenance needs and protecting the value of the property.
This issue of the J. Hershey Blueprint highlights a few examples of creative maintenance approaches designed to work within reserve limitations.
Phasing larger projects over a number of years is a good financial solution to avoid a special assessment or to spread reserves across multiple projects. This approach offsets a large one-time hit to the reserves. The balcony repair project below required new railing installations and sealing of the cantilevered concrete platforms. The more urgent balconies were repaired in the first year, the balance of balconies repaired in year 2 and 3. J. Hershey Building Consultants performed the initial evaluation, repair drawings, and construction monitoring.
Exterior parking areas are usually a work in progress during the best of times. The project below phased the parking area repair by laying new asphalt in half of the lot one year, and completing the lot in year 2.
J. Hershey Building Consultants work with you and your board to prioritize projects and balance existing reserves against current and future needs. We believe reserve studies are not complete without a reasonable action plan of next steps and work with boards to design a pragmatic maintenance and repair schedule.
We see many communities shifting to use composite decking materials in effort to reduce maintenance needs. Composite materials are not all created equal, and have specific installation and maintenance approaches that must be adhered to if you want to avoid issues such as noted below. Below left side pictures show splitting and softening of the boards which can happen if the outer material is not kept properly sealed and the inner material has wood fiber content. Below right pictures show splitting and softening which can happen if the composite boards are not given space to expand and contract, are not properly sealed, or installed close to horizontal surfaces where water accumulates.
J. Hershey Building Consultants recommend that installation and maintenance of composite deck components and building trim boards include identifying a point person on the board that understands the manufacturer warranty and recommended methods for ongoing maintenance.
J. Hershey Building Consultants and one of our consulting structural engineers is assessing the resolution to a vertical crack in a building stairwell. Cracks may appear in structures as a result of movement, but when the crack extends up through multiple floors there needs to be a structural assessment done to understand cause of the crack and make sure the repair is appropriate to rectify the cause. The pictures below center and right show the crack at two different stairway levels.
Let’s all improve our ability to spot property needs!
Answer: Some of the vinyl siding is warped. This is likely due to the heat from a barbeque grill used too close to the building. While the siding can be replaced, this was indeed a fire hazard. Local building codes may cover required distance that a grill must be from a structure, typically 10 feet away. Associations should include grill use rules in their agreements. In addition, the homeowner should be encouraged to understand their own homeowners/renters insurance coverage limitations regarding accidents that result from grill use.
J. Hershey Architecture is continuing work with a client on a full basement remodel. While the project is not yet complete, the “close to after” picture on the right showcases how the remodel plan was able to capture the charm of the existing arched window and elevate the space to what will soon be a lovely family room. Note that the pipes have disappeared from the ceiling. Adjacent spaces include a study, laundry room, and full bathroom.
I am a big advocate of requiring Association Managers to frequently visit the properties they manage. We can learn a lot about the property and the resident experience if we visit association grounds in all types of weather. Spring showers bring an opportunity to see how water flows through the property and what our residents face getting from building to car or walking the dog in such weather. I invite you to “Canvas sneaker test” your properties in the rain. Wear a pair of canvas gym shoes and walk your property when it’s raining. How often are you hopping over puddles? If you walk around the building, do mud and standing pools of rainwater create an obstacle course for you? Is the water moving toward a drain or standing still? If we are taking care of the property and grounds, then water is draining as it should and our sneakers should prove out superior maintenance. Dirty sneakers means we have some work to do. Maintenance needs and resident experiences require attention year round. I’d love to hear what you learned on your own “canvas sneaker test!”
Gutters and downspouts are meant to channel water off a roof and move it away from the building. J. Hershey Building Consultants see all manner of downspout solutions while walking properties. Making sure downspouts properly move the water away from the building is easy maintenance if done correctly, and create a host of problems if not. Below left shows downspout water that clearly runs across the front walk of this unit and has eroded the concrete. Below right picture shows downspout water that shifts mulch from a plant bed onto that unit’s entry path.
The picture above left shows downspouts that empty on to rocks to diffuse the water flow and reduce splash. In this case, water flows efficiently down a swale between the buildings into a storm drain right outside the picture. Above right, this downspout moves water into an underground drain system, which minimizes ground water in that area and helps the wood stair realize more useful years.
The American Disabilities Act was put in place to create environments more conducive to differing mobility levels. Buildings already built when the ADA was made policy were not expected to immediately remodel to meet code compliance, but as replacements or repairs are made buildings may need to come up to code. Broadly, ADA code compliance is specific to commercial buildings, or commercial components of residential buildings.
Gatehouses are a good example of when ADA code might apply to a residential property. If a gatehouse is purely decorative then there is no need to build the structure ADA compliant. If, however, there is an employee staffing the gatehouse then it would be defined as a commercial component and require ADA compliance.
J. Hershey Building Consultants flag any risk to code violations in our reports and take pride in the depth of our code understanding. This expertise helps our clients proactively plan for code compliance rather than face the expensive issues that result from fines and reactive construction as a result of code violation.
While it may feel counterintuitive to have a “hole” in a stone wall or opening around a window, these features enable any water or condensation to evaporate out from between the layers. Without escape, moisture can cause damage to internal parts of the structure in the form of mold or rust.
Below left shows stone cladding falling away from the base of the retaining wall due to trapped moisture. The picture below right shows brick efflorescence, which happens when moisture has to come through the brick to escape.
Sealant should be used when dissimilar materials abut, but should not be used to fill weep holes that are meant to allow moisture to escape. J. Hershey Building Consultants observe misuse of sealant frequently.
The picture above left shows sealant around a door frame. The sealant correctly seals the sides of the frame and beneath the steel lintel which runs along the very top of the frame. There is no sealant above the lintel, which is correct as above the lintel is a long weep hole serving to move water across and away from the frame. The picture above right also shows correct placement of sealant, but in this case the cracking indicates the sealant is soon to fail and needs to be replaced.
We try to fit in some education into our newsletters and reports, so we are adding a new section where we will show a picture and explain what is amiss. Let’s all improve our ability to spot property needs!
Answer: Dryer vent fire hazard. The curved plastic piece on the underside of the soffit is the output for the dryer vent. The design is likely meant to keep wildlife out of the vent. That said, there is clear buildup of lint in the vent. Lint buildup in dryer vents is one of the leading causes of fires in condo buildings. Associations need to have a plan specific to mitigating this kind of fire hazard: 1) An Association can remind residents to clean their dryer vents but must also conduct physical inspections of all unit vents themselves OR 2) An Association can have unit vents cleaned 2x/year and include the cost in assessments or bill back residents. J Hershey Building Consultants routinely see buildup in dryer vents when conducting reserve studies. An ounce of prevention is needed here!
J. Hershey Architecture is working with a unit owner on a structural issue resulting in a sagging second floor. Using a laser level and measuring distance from ceiling to the level line, it was clear the ceiling is not level. J. Hershey Architecture will determine the cause and design the recommended repairs which are the responsibility of the Association in this case.
**Many thanks to our clients, our association and management company partners, our industry colleagues and project partners, and the team for another fantastic year of creating healthy and beautiful environments together. Thank you!**
Our work has seen both ends of the association spectrum recently. We are helping an established association with $0 in reserves to prioritize and plan maintenance needs and requisite funding, on the other hand, we are also working with a board who is being very proactive about making sure their property is attractive to the next generation of condo owners by adding sound deadening elements and tankless water heaters. Both projects have been richly rewarding because the boards are problem solving and not avoiding property maintenance. Most of our clients are somewhere between the two examples above. I invite you to take a beat and reflect on where in that continuum of property stewardship your association might sit? Let’s work together to improve, no matter where you sit on the range. Your properties will thank you!
In preparation for the replacement of water heaters at this property, this board opted to think about the attractiveness of energy efficiency to the next generation of condo buyers. J. Hershey Building Consultants was hired to assess the existing structure and design for each type of condo unit the appropriate work needed to adapt to a tankless water heater in each space. Tankless water heaters take up less space, heat water on demand, are energy efficient, and tend to have a longer useful life.
J. Hershey Building Consultants understands that repair and maintenance cannot all be funded at once. It is very common to have an ongoing list of property needs! Better to have a list and work on the priorities than to be unaware of potential issues until they become an immediate and burdensome expense. We identified top issues for this property which included repair to their concrete roads and safety measures around bodies of water on the property.
Below left picture shows a failing timber rail fence. This fence is meant to discourage persons from walking near the railroad tracks nearby. Below right shows a culvert which has a large, unprotected opening which is considered a life safety hazard for curious children.
J. Hershey Building Consultants frequently serve as an objective third party and collaborate with attorneys and associations to seek corrective actions or funds from developers. A transition study we recently completed identified structural and code issues with a property which recently transitioned to the association. Additional work is required to improve on the current property condition. The picture below left shows new downspouts draining directly onto pavement rather than being tied into underground drainage, creating ponding and, if frozen, hazardous footing. Below right transformers should be protected from vehicular damage.
This serves as a reminder of the importance of thorough transition studies. Soon after property is turned over from a developer to an association, a qualified and objective third party should should make transparent the condition of the property to provide confidence to the association as they move forward.
RFP form for a transition study with J. Hershey Building Consultants is on our website in our consulting dropdown menu.
J Hershey Building Consultants was asked to step in to manage completion of a construction project. We assessed work done to date, redesigned to meet code where necessary and worked with a new contractor to complete these exterior stairs. We were happy to partner with this association and very glad to have work completed in time for good weather!
Below left photo shows one of multiple stairs and balconies which were beyond their useful life and not code compliant. Below right shows stairs nearing completion.
We try to fit in some education into our newsletters and reports, so we are adding a new section where we will show a picture and explain what is amiss. Let’s all improve our ability to spot property needs!
Answer: Rock salt on concrete is not recommended. Concrete can be a lasting material if well maintained, but can be expensive to replace. Using rock salt instead of Calcium Chloride will accelerate damage to your concrete walks, roads, and steps and create need for repair or replacement sooner. Calcium Chloride will look like little white balls or pellets rather than the rough rock salt crystals you see in the picture.
J. Hershey Architecture was chosen to design the repair work and provide construction management for a fire damaged building. J. Hershey Architecture recommended improvements to the original building design such as adding roof overhangs to prevent water from running down exterior walls and taller trusses so more insulation could be added for energy efficiency. See picture below right for project in progress.
Let’s start our year on a more serious note. Our call to action for 2022 is a call for courage. I am asking my colleagues, my partners, and my clients to be better advocates for their properties. Less avoiding conflict, more loyalty to what the structures and grounds would ask of us if they were able to speak. It is only through the lens of current needs vs future property goals we are being fair to our roles and avoiding “kicking the can down the road” for someone else to deal with what we ignored.
I was honored to have an article published in the Wisconsin CAI Fall Newsletter titled “Learning from Disaster: A Look at Board Behaviors.”
https://jhersheygroup.com/learning-from-disaster-a-look-at-board-behaviors/
Please use the link below to read or share the article and begin your courageous year.
When assessing your converted property, be sure you are working with a firm well versed on state and local codes. J. Hershey Building Consultants flagged potential code violations in a recent reserve study for a property that was converted commercial space.
At a different property, J. Hershey Building Consultants assessed building conditions against existing recommendations for extensive balcony repair. Our findings concluded that much less work was needed to improve safety and performance without compromising the useful life of the balconies.
These findings resulted in greatly reducing the anticipated expense for this Association, allowing them to shift funds to other priorities.
J. Hershey Building Consultants was asked to assess a litany of complaints by a condo resident who was engaging legal counsel. An evaluation for a single unit was performed, resulting in major savings for the board as we found no evidence of significant maintenance needs. In this we were proud to be expert, objective, and thorough in reporting the needs of the property to both parties.
J. Hershey Building Consultants is happy to partner with boards and advise on the needs of the property. We walk the talk and practice objectivity and courage in our reports. From code compliance to life safety to when extensive repair is NOT needed, our deep expertise allows for solid understanding of what needs to be done.
We are helping a family realize full utility of their home so they can stay in a location that delights them even while their needs have changed. This basement remodel will significantly increase the livable space. The picture below right shows the addition of below slab waste lines for new plumbing fixtures.
We have finalized the design and are working with the city of Chicago for permit of a complete renovation.
First and foremost, my deepest condolences and compassion go out to all those who lost loved ones or were impacted by the Champlain Towers South collapse in Surfside, Florida. We all continue to learn more and more about how that happened, but the truth is we simply wish it had not happened at all.
One good way to honor those who lost everything is to reflect on our own understanding and behaviors and face opportunities to improve. What can we do to prevent this from happening again? While not at all intended to suggest blame – that is not my message here – there are common problematic behaviors that we should all address right away.
Buildings and property require maintenance. Community associations need to have boards and community managers that take a firmer stance on maintenance needs. I have witnessed boards that avoid maintenance reality many times. Too many. I serve on boards myself, I get it. We are volunteers and at the end of a long day it is hard to steel yourself to be the one to push for unpopular but necessary action items but we really need to get better at it or acknowledge that we are being negligent in our passivity.
That’s the first behavior I’ll flag here; too often, boards, HOAs, and even management companies avoid detailed assessments of the state of their properties. There are many reasons for this but primarily there is concern that disclosure leads to liability. There is a worry that there will be maintenance needs that are not within the budget. There may be someone on the board with some expertise that will feel threatened if another professional is hired to review their property. Maintenance as a topic triggers the residents to complain, etc. Not knowing the detailed status of a property does not make it safer or less prone to decline. Postponing maintenance simply creates a bigger problem down the road. Do you really know what your property needs in the next 5 years, the next 10?
The next behavior is that of prioritizing cosmetic property improvements over “ugly” maintenance. This is another area of avoidance and where the budget really should lead. “Ugly” maintenance can be disruptive and lead to resident complaints as compared to the new garden improvements which the residents will love. Visually attractive property is a pleasure to come home to and the optics of these improvements serve as a good reminder to residents of an attentive management company and board. If these cosmetics come at the cost of necessary “ugly” maintenance there needs to be some tougher conversations in board meetings.
There is an opportunity to make sure the boards represent a diversity of life stages. There are numerous studies to show diversity on teams leads to better problem solving and better business. On boards, this could mean different views of investment and progress or more openness to change. Board members that are motivated to hold assessments flat need to be balanced with those that prioritize improvements. And for goodness sakes, if there is a bully on the board that needs to be addressed as it prevents open communication.
Finally, community management companies need to help their managers improve influencing skills and become more assertive in board meetings. Managers might be doing a great job serving the residents, but are they serving the property? Community Association Managers can approach board issues with a more objective lens, with experience of what other properties have done right or wrong. I would also push here for more physical visits to the properties they manage so they are as familiar with the property as a resident as that carries weight when discussing property needs. Property maintenance and protecting property value should be part of a community association manager job description if it isn’t already. Management companies should work to offer more continuity with staffing against properties because history with a property enables better relationships with the board and more impact. Association managers in board meetings should have a stronger voice and company support to do so.
Most boards, HOAs, and most CAMs do not have backgrounds that enable comprehensive and holistic expertise in structural property maintenance. This is why property assessments should be done regularly and comprehensively by outside experts. Experts that offer this service are doing so because they have a passion for extending the useful life of existing structures and properties and will tell you what you need to know.
John M. Hershey is president of J. Hershey Building Consultants with over 30 years of experience in design, property evaluation, and construction management.
